Effective Date: 10/01/2023

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1. Introduction

Welcome to the website of Haunting Hands Entertainment ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this policy.

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2. Information We Collect

Personal Information: We may collect personally identifiable information (e.g., name, email address, phone number) when you provide it voluntarily, such as when you subscribe to our newsletter, contact us, or register for our events.

Non-Personal Information: We may collect non-personal information automatically when you visit our website. This may include your IP address, browser type, device information, and browsing patterns.

 

3. How We Use Your Information

We may use your information for the following purposes:

• To provide you with information about our events, products, and services.

• To process your event registrations and ticket purchases.

• To respond to your inquiries and provide customer support.

• To send you newsletters, updates, and promotional materials with your consent.

• To analyze website usage and improve our website's functionality.

• To comply with legal obligations and enforce our policies.

 

NOTE: Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that    allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience on our website. You can configure your browser to reject cookies or notify you when a cookie is being placed on your device.

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5. Disclosure of Your Information

We may share your information with:

• Service providers who assist us in website operation, event management, and marketing.

• Sponsors and partners of our events when you choose to participate in sponsor-related activities.

• Law enforcement or regulatory authorities when required by law.

 

6. Security

We use reasonable security measures to protect your personal information. However, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third-party sites before providing them with your personal information.

 

8. Your Choices

You may have options to control the collection and use of your information:

• You can unsubscribe from our newsletters and promotional emails at any time.

• You can configure your browser to manage cookies and tracking technologies.

 

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain information from children under 13 years old. If you are a parent or guardian and believe we have collected information about a child, please contact us.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal information, please contact us: Admin@HauntingHands.org